Q:Do I get a compensation if I can not get my gold in time ?
A:We have enough stock in all the server , so we can finish the about 85% orders in 10-30mins. But if we are out of stock we may need about 2-12hours to collect it.If there is a delay after this time, we would give you a compensation.
1.If you wait for more than 6 hours we would offer 2% bonus,
2.If you wait for more than 12 hours we would offer 3% bonus,
3.If you wait for more than 24 hours we would offer 5% bonus,
4.If you wait for more than 48 hours we would offer 7% bonus,

Q:What should I do if I want to sell the gold to you ?
A:Want to sell your Eden Eternal gold ,RUNESCAPE GOLD or Maplestory mesos/ NX to us? You are making the right choice. Cause MMOLive will bring you these as following:
1. You can sell all your gold to us, even you only have a little. We all buy it.
2. We offer a better price than other sites.
3. You will get our payment (paypalcash)within 1 to 3minutes.
You only need to do these:
1. Contact our live and tell your character, log in the game to finish the transaction.
2. Give us your paypal account so that we can send money to you.
3. Send the currency you want, like GBP, EUR, USD,CAD and so on.
4. Check your account to confirm the payment.

Points-related Issues---- Qualification and Methods to win points, Consumption Way & Term of Validity.

a. Qualification to win points: Only a registered customer via [click here] can obtain the points and make a consumption by means of different ways we offer.

b. Methods to win points:

a) Registered customers will get points immediately: the registered members who are verified successfully via email will get 100 points in no time.

b) Winning points via purchase: After a VIP member logging in, he wins the points according to the amount of EURO for the very purchase. 1 point per 1 euro. All the points he wins will be recharged into his integration account directly.Attention please: the other currency supposed to be converted into EURO in terms of the exchange rate on that day.

c) Winning points via referring friends: If a VIP member transmits the copy of our website link to his friends, his friends as well as he himself will receive 100 points from us once his friends being registered members through the link and being verified successfully via email. What an easy and simple way!

c. Consumption way for points and relative details:

a) At the moment, we only offer a single way to consume the points. That is, it can be used as deduction from the whole amount when the next payment is made.

b) 1 point = 0.01 euro as the money being paid.

c) At most 10% deduction from points can be made for one order.

d) More consumption ways for points will be released in the near future step by step. Please keep attention on our web.

d. Term of Validity

a) All the points one wins in a certain period on our web will lose validity at a particular time point. Therefore, we suggest VIP members to pay close attention to points' term of Validity and make good use of them in time.

b) Information on Points' Term of Validity this year:

i. Points won during Jan.1st, 2012 and Jun.30th, 2012 will run out by the end of Dec.31st, 2012.

ii. Points won during Jul.1st, 2012 and Dec.31st, 2010 will run out by the end of Jun.30th, 2013.

3. Final interpretation is reserved for all the information about VIP system and related points principle.

4. Please contact us if there is any problem.All the contact ways will be seen on the left part of our website.